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How do I find a product?
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Can I save products to my wishlist?
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
How do I know if a product is in stock?
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in
Stock.Can I purchase products as a guest?
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
What payment methods do you accept?
We accept payment methods, e.g., credit cards, debit cards, UPI, and bank transfers.
Is my payment information secure?
Yes, your payment information is secure. We use PhonePe payment Gateway to protect your data
Can I use a coupon code?
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
What happens if my payment fails?
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
What is your return policy?
We offer a 48 hours return policy. You can raise a return request within 48 hours of receiving the product. Requests made after this period will not be considered.
How do I return an item?
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Who pays for the return shipping?
In case of a return due to damage or defect, Harmiche will arrange a pickup at no additional cost.
For non-defective returns (if permitted), customers will bear the shipping charges.
Can I exchange an item?
In case of a return due to damage or defect, Harmiche will arrange a pickup at no additional cost.
For non-defective returns (if permitted), customers will bear the shipping charges.
Exchanges are allowed only in the following cases:
In case of a return due to damage or defect, Harmiche will arrange a pickup at no additional cost.
For non-defective returns (if permitted), customers will bear the shipping charges.
If the product is damaged or defective upon receipt.
If the wrong product is delivered.
