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Privacy Policy
This document is an electronic record under the Information Technology Act, 2000 and applicable rules, as amended. It does not require any physical or digital signature.
At RNS Global Exports and Imports Pvt. Ltd.), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website https://www.rnsglobalceramics.com
By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue using the Website immediately.
1. Consent
- By using our Website, creating an account, or submitting your personal data, you consent to our collection, use, and processing of information as described in this Policy.
- You can withdraw consent anytime by contacting us at care@rnsglobalceramics.com, though doing so may affect your access to certain services.
2. Information We Collect
We collect both personal and non-personal data to deliver a seamless shopping experience.
1. Personal Information
When you browse our Website, we automatically collect certain technical information, including:
- IP address and browser type
- Device type and operating system
- Referring URLs and website interactions
- Location data (approximate, for regional promotions or delivery optimization)
2. Automatically Collected Information
When you browse our Website, we automatically collect certain technical information, including:
- Full Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Order and Transaction Details
- Communication Preferences
Note: We do not store or have access to your payment card details. All payments are securely processed through third-party payment gateways that comply with PCI-DSS standards.
3. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking tools to:
- Personalize your shopping experience
- Improve website performance and analytics
- Display relevant product recommendations and ads
You can manage or disable cookies through your browser settings. However, disabling them may limit some Website functionality.
4. Social Media Interactions
If you tag or mention RNS Global Exports and Imports Pvt. Ltd.), on social media, your content may be reshared on our official pages for marketing purposes, always with credit to the original post.
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate updates, offers, and promotions
- To improve our Website, services, and customer experience
- To prevent fraudulent transactions and ensure security
- To comply with legal obligations and business reporting requirements
4. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share limited data with:
Service Providers: Such as logistics partners, payment gateways, and customer support systems to fulfill your orders.
Advertising & Analytics Partners: Such as Google, Meta, or similar platforms for targeted marketing (in compliance with data protection laws).
Legal Requirements: If required by law enforcement or government authorities.
All third-party partners are obligated to handle your data securely and only for the intended purpose.
5. Data Storage and Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure.
While we strive to protect your data, no online system is entirely secure. You acknowledge that you share information at your own risk.
6. Data Retention
- Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
- Non-personal and aggregated data may be stored for analytical and business improvement purposes.
7. Your Rights and Choices
You have the right to:
- Access or update your personal information.
- Request deletion of your data (subject to applicable legal requirements).
- Opt out of marketing communications at any time by emailing care@rnsglobalceramics.com.
We will process your request within a reasonable time frame as per applicable laws.
8. Third-Party Links
Our Website may include links to external sites.
We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before sharing any information.
9. Account Deletion and Data Removal
You may request deletion of your account and associated personal data by contacting care@rnsglobalceramics.com.
After verification, we will delete or anonymize your data unless retention is required by law or legitimate business interests.
10. Force Majeure
We are not liable for any loss, damage, or data breach resulting from circumstances beyond our control, including but not limited to cyberattacks, natural disasters, or system failures.
11. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal or business requirements.
Any significant updates will be posted on this page with the revised “Last Updated” date.
12. Grievance Redressal
If you have any concerns, complaints, or questions regarding your data or this Privacy Policy, please contact our Grievance Officer:
Grievance Officer:
Email: legal@rnsglobalceramics.com
We acknowledge grievances within 48 working hours and aim to resolve them within 15 working days.
13. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts of [Your City/State], India.
14. Contact Us
For privacy-related questions or support, please contact:
Email: care@rnsglobalceramics.com
Phone/WhatsApp: +91-9557744936
Website: https://www.rnsglobalceramics.com
Thank you for trusting RNS Global Exports and Imports Pvt. Ltd.)— where craftsmanship meets care and your privacy matters.
